These Terms set forth the terms and conditions through which Comcast will permit you to use the Local Media Development sites as well as Comcast-owned and operated websites and services based on the Project Open Voice (“POV”) platform. A list of such websites can we found at http://comcastlmd.com.
These Terms do not apply to your use of any other products or services provided by Comcast, such as XFINITY-branded products or services. If you subscribe to or use one or more residential XFINITY cable services, you can see the terms that apply to these services by visiting https://www.xfinity.com/policies.
The Information Comcast Collects and How It is Used and Shared
We want you to understand what kinds of information may be collected about your use of the LMD Services, and what we might do with that information.
Comcast collects two types of information from people who use the LMD Services: (i) information that identifies a particular person, and (ii) information that provides facts about a person without identifying him or her.
Information that Identifies Someone
Information that identifies a particular person could be a name, address or email address, for example. We will not make this information public or share this information with another website or company, unless you tell us to (for example, if you want to use social networking sites such as Twitter and Facebook to post information on the LMD Services, or you want to post information from the LMD Services on a social network.). When you post content on the Services, and use your username, it may not identify you by itself, but if it is linked to a profile you have created in which you have included personally identifiable information, then the username may also be used to identify you, and you should be aware of that when you use your username to post to the sites.
We also use this kind of identifying information to provide services to you. For example, we may use it to confirm your identity when you login, or to communicate with you. Sometimes we use other companies to help us provide our services. We may share your information with these companies, but they are required to protect it and to use it only to help us provide services to you. These service providers are not allowed to use the information for any other purpose themselves.
Information that Does Not Identify a Specific Person
Information that does not identify a person could be a non-personal record of online activity, or information you put in a profile – like your zip code or your gender (when it’s used without your name). We routinely collect this kind of information and use it to improve your experience, for example, by showing you content that may be more relevant and interesting to someone like you. Sometimes we share this kind of non-personal information with other companies that help us deliver and improve our services.
Your Information May be Shared Among Comcast Companies
The LMD Services are provided by various companies that are part of, or affiliated with, Comcast. We may share your information with Comcast (http://www.comcast.com) and its web sites (http://xfinity.comcast.net) so we can make it easier for you to use several LMD Services seamlessly. In addition, if you use the LMD Services in connection with other Comcast services (for example, to set your DVR online to record a show on your television), we may need to share your information with the Comcast companies that offer those services, too.
Disclosure of your Information
We respect and protect your privacy, but we may be required to provide information about you to a court or law enforcement agency. We will only disclose your information if we are legally required to do so—if we receive a valid subpoena, court order, or search warrant, for example.
Online Tracking Policy
Comcast is participating in the World Wide Web Consortium’s (W3C) process to develop a “Do Not Track” Standard. Since the definitions and rules for such a standard have not yet been defined, Comcast does not yet respond to “Do Not Track” signals sent from browsers.
You may opt out of receiving cookies from companies that provide services on this website by going to http://www.networkadvertising.org/consumer/opt_out.asp. You may opt out of receiving promotional email or direct mail from Comcast based on your visits to this website by going to our Preference Center at www.comcast.com/preferences and following the instructions there.
You may choose not to register for any one of the LMD Services (or for all of them) if you do not want to share information that identifies you when you use that LMD Service. If you do register, we may give you a chance to create a profile. We may use some of the information in that profile, such as the neighborhood you have chosen, to choose the content we think you would like to see. When you register, we may also send you email about other products and services. You may choose not to receive these messages. However, we will still send you email with information about the specific services you use. Children under 13 may not create profiles that include personally identifiable information.
Blogs and Forums
If you choose to post information on blogs or forums, it will not be private. Once the information is posted, other users may copy or store it. You must use a user name to post information the LMD Services.
Transferring Information to Social Networking Sites and Services
You may choose to use social networking websites to share information from your LMD Services profile, or information about what you do when you use the LMD Services. If we get instructions to send your information to one of these websites, with your valid LMD Services login information included, we will accept the instructions to transfer your information.
The term “Personally Identifiable Information” or “PII” refers to information that identifies a specific person, such as the person’s name, address, or email address. The term “Non-Personally Identifiable Information” or “non-PII” refers to information that is demographic, aggregated, or does not otherwise identify a specific person, such as a person’s gender, ZIP code, or other information when that information is not used with Personally Identifiable Information. A user name does not necessarily identify you, but if you include personally identifiable information in the profile you post, and the user name links to the profile, then it too becomes personally identifiable information.
Collection of Information
Comcast, and third parties acting on Comcast’s behalf, routinely log Non-Personally Identifiable Information that is automatically generated when all users visit or use the LMD Services, as a by-product of the user’s activities (“Web Log Data“). This information includes, but is not limited to, Internet protocol (“IP“) header information that is automatically passed between a user’s computer and the LMD Services, such as the computer’s IP address, the browser being used at the time, and the URL of the webpage on the LMD Services that the browser requested. This information may also include details relating to the activities users perform within the LMD Services, such as what links they click on, in what order they access specific web pages within the LMD Services, and the search queries they perform on the LMD Services.
Some of the LMD Services allow you to store certain details and preferences that help you personalize that service (“Preference Data“). This Non-Personally Identifiable Information may include ZIP code, age and gender. Comcast may store Preference Data in a cookie and place it on your computer. We do this so that you do not have to enter this data every time you return to the LMD Services. We may also use the Preference Data to deliver other personalized services and features of the LMD Services.
Comcast asks you to provide certain information when you initially register to use the LMD Services and then afterwards may ask you to provide additional information when you use certain LMD Services for the first time. In addition, Comcast also collects information about your use of the LMD Services as a registered user. This table summarizes the different types of information that we may collect from you when you register for the LMD Services and use the LMD Services as a registered user.
- When Collected: When you create an account for the LMD Services or subsequently modify your Registration Data
- Representative Examples: email address, user name, password and zip code, as well as user names and password from sites you wish to link to your account (i.e. Twitter, Facebook, etc.)
- When Collected: The first time you access certain LMD Services after you have created an account or subsequently modify your Profile Data
- Representative Examples: Additional e-mail addresses, social network username, lists of people to connect with through certain LMD Services, and notification preferences
- When Collected: When you log-in to your account and use the LMD Services
- Representative Examples: Flagging or rating content, posting comments, sharing URLs, and content and data feeds from non-Comcast social networks or services
Most LMD Services have their own pages where you can manage certain portions of your Registration Data and Profile Data relevant to that specific site.
Online Tracking Policy
Use of Information
- Customize, measure, and improve the LMD Services, and the content provided through them;
- Enforce our LMD Services Terms of Service and detect fraud and other illegal activities;
- Update any programs or other tools that we provide in conjunction with the LMD Services.
Comcast may use Web Log Data, Preferences Data, and Your Data in these forms for internal business purposes, such as determining how much traffic certain portions of the LMD Services receive, for license reporting and assessment of service levels, to better understand how the LMD Services are used, to gauge traffic patterns and determine what types of content and services are most popular with users of the LMD Services, or determining which search queries are the most popular. Comcast may also use Web Log Data, Preferences Data, and Your Data to customize the LMD Services and Services and make them more relevant to you. For example,
Comcast may use such data to determine which channels, content, events, discussions or projects to recommend to you. Comcast may use your Registration Data to verify that you are the person authorized to use the LMD Services or to manage your account.
Sharing of Information
Comcast uses third parties to assist us in delivering parts of the LMD Services to you. We may share portions of Your Data with these third parties to the extent necessary for them to provide these services. These companies are acting on Comcast’s behalf and are required, by contract with Comcast, to keep this information confidential and are only authorized to use it for specific purposes on our behalf. As described in more detail below, Comcast may also provide Non-Personally Identifiable Information elements of Your Data to third parties who deliver ads to you on Comcast’s behalf. Comcast will not provide your Personally Identifiable Information to these advertisers unless you expressly authorize us to do so.
Comcast may also share Web Log Data and Preference Data, which do not contain Personally Identifiable Information, with third parties. For example, Comcast may share traffic data for one of the LMD Services with a third party that analyzes and publishes website traffic surveys. Or, Comcast may share Web Log Data and Preference Data with the content providers to the LMD Services. Comcast may also share Web Log Data, Preference Data, and Your Data within its internal family of companies solely to provide you with the LMD Services or other cross-platform services it thinks may be of interest to you.
You may authorize other Internet sites such as Twitter or Facebook to access and publish on their websites some of Your Data, including your Activity Data. In addition, certain LMD Services allow you to use your contact lists from Internet sites such as Twitter or Facebook to share portions of Your Data, including your Activity Data, with others. If you provide Comcast with your credentials for this kind of Internet service and use the features of the LMD Services that share information across these Internet services, or, if one of these Internet service contacts Comcast using your LMD Services credentials and asks to have access to certain portions of Your Data, Comcast will treat this as your authorization to share such portions of Your Data with that Internet service.
Communicating with You
Comcast may use your Registration Data to send you a confirmation e-mail verifying the ownership of the e-mail addresses provided in your Registration Data and to send you service-related communications about the LMD Services. In addition, Comcast may send you promotional e-mail relating to the LMD Services for which you have activated your account as permitted by applicable law. You can opt-out from receiving such promotional e-mail by following the instructions contained in the e-mails or individual website.
Participating in Blogs and Forums
If you post comments to any of the blogs, forums, or other community sections of the LMD Services, any information you submit there can be read, collected, or used by other users of the LMD Services and any PII you post could be used to contact you. We are not responsible for PII you choose to submit through these features.Children under the age of 13 should not post in any of the blogs, forums, or other editorial sections of the LMD Services.
Comcast uses industry standard approaches to securely store, control access to, and make appropriate use of Your Data, and we require our contractors and other providers to do so as well. However, no security measure is completely effective and Comcast cannot guarantee the complete security of Your Data. If you don’t want Comcast to know any particular information about you, you should not register to use the LMD Services or include it in anything that you submit or post to Comcast, including posts on the LMD Services or e-mails to Comcast. As an additional security precaution, neither Comcast nor any of our authorized service providers will ask you for your Comcast password in an e-mail, over the telephone, or in an online support forum or chat area. Do not give your password to anyone in an e-mail, over the telephone, or in an online support area.
Disclosures of Information
Special Note About Children
Comcast does not knowingly collect Personally Identifiable Information from anyone under the age of 13 without first obtaining parental consent. If any portions of the LMD Services do seek to collect information from children under the age of 13 after obtaining parental consent, we will provide a special notice or other information describing any additional privacy protections that may apply. Children should always get permission from a parent or legal guardian before sending or posting any information about themselves (such as their names, e-mail addresses, and telephone numbers) over the Internet, to Comcast or to anyone else.
Your California Privacy Rights
California law permits its residents to request and receive information about a business’ disclosure of certain categories of PII to other companies for their use for direct marketing. If you are a California resident and a user of any of the LMD Services, you can request a copy of this information from Comcast_Web_Privacy at Comcast dot com or a letter to Comcast Cable Communications Management, LLC, Attn: California Direct Marketing Information, One Comcast Center, Philadelphia, PA 19103. Please include your name and e-mail address in e-mail requests, and your name and postal address in mail requests.
Change of Ownership or Other Business Transaction
In the event Comcast enters into a business transition, such as a merger, acquisition, or the sale of all or part of its assets (a “Business Transition“), Your Data (including PII and non-PII associated with the LMD Services) will likely be part of the assets transferred.
Contacting Comcast & Customer Support
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